Shopping
We provide complimentary shipping for all orders exceeding Rs. 999 within India. Our commitment is to offer transparent and cost-effective shipping choices, guaranteeing a hassle-free shopping journey, whether you're shopping locally or internationally(Currently not shipping to internationally).
Currently, we are shipping orders only within India. However, we have exciting plans for the future to expand our shipping services internationally. Stay tuned for updates on our global shipping options. Your worldwide support means the world to us! 🌏✈️
Our goal is to have your order ready for dispatch within 24-48 hours from the moment you place it. Once dispatched, you will promptly receive a tracking link through both email and SMS. Please note that orders for personalized jewelry may require up to approximately 10-14 days to be dispatched to ensure meticulous customization.
At Aarna Jewels, we prioritize your satisfaction and convenience. We've partnered with some of India's top logistics experts to ensure a seamless and efficient delivery process for your precious jewelry.
Once your order is confirmed, our team typically dispatches it within 48 hours. From there, you can expect your jewelry to arrive at your doorstep within 4-6 business days, with delivery times varying based on your location.
We're dedicated to providing a swift and reliable delivery experience because we believe that joy should be delivered promptly.
To keep an eye on the status of your order, feel free to visit our order tracking page at: https://aarnajew.com. Your satisfaction is our top priority!
Payment
For your shopping convenience, we offer a range of payment methods. You can complete your purchase using credit cards, debit cards, cash on delivery (COD), bank transfers, UPI, and other popular payment modes. We also working with EMI providers for cardless EMI options ans soon available on platform, this will allow you to enjoy flexible payment plans.
Currently, we are in collaboration with service providers to ensure a seamless payment experience.
Orders & Returns
To place an order, simply follow these easy steps:
1. Browse Our Collection: Explore our wide range of products on our website or visit our store to view them in person.
2. Select Your Favorites: Choose the items you love and add them to your cart.
3. Review Your Cart: Double-check your cart to ensure you've selected the right items and quantities.
4. Proceed to Checkout: Click on the "Checkout" or "Place Order" button.
5. Provide Shipping Details: Enter your shipping address, contact information, and any special instructions.
6. Payment: Select your preferred payment method and complete the payment process.
7. Review and Confirm: Review your order one last time to make sure everything is correct, and then confirm your order.
8. Order Confirmation: You'll receive an order confirmation email or message, which serves as proof of your purchase.
And that's it! You've successfully placed your order with us. If you have any questions or need assistance, feel free to contact our customer support team, and they'll be happy to help.
You have the option to cancel your order through our website https://aarnajew.com. Please be mindful that the cancellation window remains open only until your order is processed. Regrettably, we won't be able to entertain cancellation requests beyond this point.
Kindly note that this policy does not apply to personalized orders.
No, you have the option to place your order as a guest. However, please be aware that if you choose to proceed as a guest, you may not have access to your order history and tracking information on the website.
Kindly be aware that the return pickup process may take up to 3 working days from your location. If, for any reason, your return pickup is not scheduled within this timeframe, please feel free to contact us through your preferred support channel – be it Calls, Emails, or Chats. We are here to assist you promptly and ensure a seamless return experience.